Order Cancellation

There are no cancellation or grace period to cancel orders once placed. All orders placed are considered sale and will be subject to the return/refund policy. 

***MARVEL LEGENDS SYMBIOTE SPIDER-MAN IS LIMITED ONE PER CUSTOMER, PER HOUSEHOLD. MULTIPLE ORDERS TO SAME CUSTOMER, SAME ADDRESS WILL BE CANCELED***

Return Policy

Due to the nature of our products, we only accept returns of defective or damaged unopened merchandise. If you believe your item to be damaged or defective please contact us through at customerservice@blueutoys.com and submit photos of the received items to determine if the product is eligible for return.

We will accept return of defective or damaged product within 10 days upon delivery. Shipping cost plus insurance of the returned product is at your cost and should be carefully package within the standard of the original packaging. Failing to protect the product in packaging will void the eligibility of the return.

After a full inspection of the returned product in comparison to the pictures you have submitted, we will issue a full refund less shipping fee and 10% restocking fee to the original means of payment within 7 business days. If the customer so chooses, we can issue the refund through store credit less shipping fee and 10% restocking fee within 5 business days after full inspection. If upon our inspection of returned product, we find the product box or any contents have been altered, opened, or damaged, we will not accept the product return, and the item will be returned to you through standard shipping.

Exceptions to return policy: Returns received in opened, used, damaged condition may still be accepted upon Blue Unlimited discretion and will be subject to up to a 50% restocking fee. The balance will be refunded through store credits less the cost of shipping.

Return shipping for returned items is at the expense of the customer and in the event free shipping was used, that expense will be deducted from any refunds.  

Please allow up to 15 business days for your return to be processed. Issuance from your bank or credit card company may vary.

Discounted, open-box or loose items are not eligible for a return or refund.

****Transformers War for Cybertron Kingdom Leader Class Galvatron is not eligible for return or refund due to shoulder variant****

Blue Unlimited Toys and Collectables will not issue refunds for products purchased through other entities, such as distributors, retail partners or online marketplaces (ex: Ebay, Mercari).

We cannot be held responsible for items damaged, lost, stolen or other wise destroyed or rendered undeliverable in return shipment, therefore we recommend an insured and trackable mail service.

We are unable to issue a refund without actual receipt of the item(s) or proof of received return delivery.

Open Box , Discounted, Sale, and Loose Item Policy

All purchases of Open Box, Discounted, Sale, and Loose items are final sale and cannot be returned or refunded.

Re-shipping and Package Forwarding Services Policies (Effective 1/7/2022)

Any customer orders fulfilled, starting 1/7/2022, from this website utilizing a Re-shipper or Package Forwarding Service address for shipping international will not be subject to our shipping/return policies. We DO NOT ship internationally currently. These orders are final sale. We are not responsible for lost, stolen, or damaged packages or items shipped to Re-shippers or Package Forwarding Services. These orders can be placed on hold for up to 15 business days until payment clears. Blue Unlimited Toys and Collectibles, www.blueUtoys.com, the Owner, employees, partners, our sponsors, distributors, and suppliers DO NOT endorse, advise, acknowledge, advertise, partner with, or recommend any re-shipping or package forwarding service. We do, however, recommend finding a store within the customers home country that will provide reliable shipping.

Any Re-shipping or package forwarding service claiming to be associated with Blue Unlimited Toys and Collectibles or www.blueUtoys.com are making false claims and will be subject to penalty to the extent allowed by law.

This Return & Refund Policy was created by returnrefundpolicytemplate.com for Blue Unlimited Toys and Collectables and edited by the Owners and employees.  

Local Pick Up Policy

Any items sold through local pick up are strictly cashless transactions. All purchases must to be made through the www.blueutoys.com website. Customers will then be sent a time and date window in which their purchase can be picked up. We do occasionally have open hours for order pickup, these hours will be sent to customer after purchase. Orders can only be held for 3 business days, on the fourth business day the transaction will be canceled and any funds will be refunded to buyer less restocking fee. We reserve the right to charge up to a 20% restocking fee for any orders not picked up. Customer must present valid state or federal ID upon pick up to receive your purchase. The name must match the ID presented. We cannot give a purchase to anyone but the buyer. All items sold through our local pick up program are final sale and cannot be returned or refunded.

Shipping Policy

Domestic Shipping Policy

All orders from Blue Unlimited are processed within 4 business days. Friday afternoon/evening orders may not start processing until Monday.  We observe all federal, state, and local holidays as such, we do not process orders on those days.

Carriers may deliver products on weekends or holidays. If we are experiencing a high volume of orders you can expect a 1-2 day delay in processing without notice. If you have any questions about processing of your order please email us at customerservice@blueutoys.com.

Stolen Packages 

With the rise in package theft around the United States and its territories, we can no longer afford to replace or refund packages that were successfully delivered to a customer’s property. Therefore, by making a purchase from this website (blueutoys.com/Blue Unlimited Toy & Collectibles) and agreeing to the terms and conditions, in the event that your product/pawas successfully delivered by your (the customer) chosen delivery method and then subsequently stolen from your (the customers) property or indicated vessel (mailbox, P.O. Box, Mailroom, etc), you have released Blue Unlimited Toys & Collectibles/blueutoys.com, it’s owners, employees, and investors, from any liability, and acknowledge that you expect no compensation in the form of replacement of items or refund of purchase. 

If you know or are aware of package theft in yours area it is recommended you contact us directly about additional delivery methods BEFORE making a purchase. 

Shipment confirmation and order tracking

Order confirmation will be emailed to you within 4 hours of order placement, if due to an inventory error your order cannot be fulfilled we will refund you the total price paid plus shipping and email you to advise of the error.

Shipment confirmation and tracking number will be sent once our carrier has picked up your shipment.

Shipment to P.O. boxes 

We do not ship to P.O. Boxes 

International Shipping Policy

Sorry, but we do not ship Internationally at this time nor to any package forwarding services or warehouses.

Customs, duties, and taxes

Blue Unlimited Toys and Collectables is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Blue Unlimited Toys and Collectables is not liable for any products damaged, lost, stolen or in any way destroyed or rendered undeliverable during shipping. If you received your order damaged, please contact the shipment carrier or our customer service directly to file a claim. Please save all packaging material, damaged goods, and take pictures before filing a claim.

Terms and Conditions

Agreement between User and www.blueutoys.com

Welcome to www.blueutoys.com. The www.blueutoys.com website (the “Site”) is comprised of various web pages operated by Blue Unlimited Toys and Collectables (“Blue Unlimited, BU”). www.blueutoys.com is offered to you conditioned on your acceptance without modification of the terms, conditions, and notices contained herein (the “Terms”). Your use of www.blueutoys.com constitutes your agreement to all such Terms. Please read these terms carefully, and keep a copy of them for your reference.

www.blueutoys.com is an E-Commerce Site.

We sell the latest toys and collectables for. Including Transformers, Star Wars, Marvel, DC, and more Funko Pops and action figures. NONE OF OUR MERCHANDISE IS SUITABLE FOR CHILDREN UNDER THE AGE OF 4

Electronic Communications

Visiting www.blueutoys.com or sending emails to Blue Unlimited, BU constitutes electronic communications. You consent to receive electronic communications and you agree that all agreements, notices, disclosures and other communications that we provide to you electronically, via email and on the Site, satisfy any legal requirement that such communications be in writing.

Your Account

If you use this site, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Blue Unlimited, BU is not responsible for third party access to your account that results from theft or misappropriation of your account. Blue Unlimited, BU and its associates reserve the right to refuse or cancel service, terminate accounts, or remove or edit content in our sole discretion.

Children Under Thirteen

Blue Unlimited, BU does not knowingly collect, either online or offline, personal information from persons under the age of thirteen. If you are under 18, you may use www.blueutoys.com only with permission of a parent or guardian.

Links to Third Party Sites/Third Party Services

www.blueutoys.com may contain links to other websites (“Linked Sites”). The Linked Sites are not under the control of Blue Unlimited, BU and Blue Unlimited, BU is not responsible for the contents of any Linked Site, including without limitation any link contained in a Linked Site, or any changes or updates to a Linked Site. Blue Unlimited, BU is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Blue Unlimited, BU of the site or any association with its operators.

Certain services made available via www.blueutoys.com are delivered by third party sites and organizations. By using any product, service or functionality originating from the www.blueutoys.com domain, you hereby acknowledge and consent that Blue Unlimited, BU may share such information and data with any third party with whom Blue Unlimited, BU has a contractual relationship to provide the requested product, service or functionality on behalf of www.blueutoys.com users and customers.

No Unlawful or Prohibited Use/Intellectual Property

You are granted a non-exclusive, non-transferable, revocable license to access and use www.blueutoys.com strictly in accordance with these terms of use. As a condition of your use of the Site, you warrant to Blue Unlimited, BU that you will not use the Site for any purpose that is unlawful or prohibited by these Terms. You may not use the Site in any manner which could damage, disable, overburden, or impair the Site or interfere with any other party’s use and enjoyment of the Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Site.

All content included as part of the Service, such as text, graphics, logos, images, as well as the compilation thereof, and any software used on the Site, is the property of Blue Unlimited, BU or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.

You will not modify, publish, transmit, reverse engineer, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part, found on the Site. Blue Unlimited, BU content is not for resale. Your use of the Site does not entitle you to make any unauthorized use of any protected content, and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use, and will make no other use of the content without the express written permission of Blue Unlimited, BU and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses, express or implied, to the intellectual property of Blue Unlimited, BU or our licensors except as expressly authorized by these Terms.

International Users

The Service is controlled, operated and administered by Blue Unlimited, BU from our offices within the USA. If you access the Service from a location outside the USA, you are responsible for compliance with all local laws. You agree that you will not use the Blue Unlimited, BU Content accessed through www.blueutoys.com in any country or in any manner prohibited by any applicable laws, restrictions or regulations.

Indemnification

You agree to indemnify, defend and hold harmless Blue Unlimited, BU, its officers, directors, employees, agents and third parties, for any losses, costs, liabilities and expenses (including reasonable attorney’s fees) relating to or arising out of your use of or inability to use the Site or services, any user postings made by you, your violation of any terms of this Agreement or your violation of any rights of a third party, or your violation of any applicable laws, rules or regulations. Blue Unlimited, BU reserves the right, at its own cost, to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which event you will fully cooperate with Blue Unlimited, BU in asserting any available defenses.

Arbitration

In the event the parties are not able to resolve any dispute between them arising out of or concerning these Terms and Conditions, or any provisions hereof, whether in contract, tort, or otherwise at law or in equity for damages or any other relief, then such dispute shall be resolved only by final and binding arbitration pursuant to the Federal Arbitration Act, conducted by a single neutral arbitrator and administered by the American Arbitration Association, or a similar arbitration service selected by the parties, in a location mutually agreed upon by the parties. The arbitrator’s award shall be final, and judgment may be entered upon it in any court having jurisdiction. In the event that any legal or equitable action, proceeding or arbitration arises out of or concerns these Terms and Conditions, the prevailing party shall be entitled to recover its costs and reasonable attorney’s fees. The parties agree to arbitrate all disputes and claims in regards to these Terms and Conditions or any disputes arising as a result of these Terms and Conditions, whether directly or indirectly, including Tort claims that are a result of these Terms and Conditions. The parties agree that the Federal Arbitration Act governs the interpretation and enforcement of this provision. The entire dispute, including the scope and enforceability of this arbitration provision shall be determined by the Arbitrator. This arbitration provision shall survive the termination of these Terms and Conditions.

Class Action Waiver

Any arbitration under these Terms and Conditions will take place on an individual basis; class arbitrations and class/representative/collective actions are not permitted. THE PARTIES AGREE THAT A PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN EACH’S INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PUTATIVE CLASS, COLLECTIVE AND/ OR REPRESENTATIVE PROCEEDING, SUCH AS IN THE FORM OF A PRIVATE ATTORNEY GENERAL ACTION AGAINST THE OTHER. Further, unless both you and Blue Unlimited, BU agree otherwise, the arbitrator may not consolidate more than one person’s claims, and may not otherwise preside over any form of a representative or class proceeding.

Liability Disclaimer

THE INFORMATION, SOFTWARE, PRODUCTS, AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE SITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. BLUE UNLIMITED TOYS AND COLLECTABLES AND/OR ITS SUPPLIERS MAY MAKE IMPROVEMENTS AND/OR CHANGES IN THE SITE AT ANY TIME.

BLUE UNLIMITED TOYS AND COLLECTABLES AND/OR ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS, AND ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS CONTAINED ON THE SITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, ALL SUCH INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. BLUE UNLIMITED TOYS AND COLLECTABLES AND/OR ITS SUPPLIERS HEREBY DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THIS INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL BLUE UNLIMITED TOYS AND COLLECTABLES AND/OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL DAMAGES OR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE SITE, WITH THE DELAY OR INABILITY TO USE THE SITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR FOR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE SITE, OR OTHERWISE ARISING OUT OF THE USE OF THE SITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF BLUE UNLIMITED TOYS AND COLLECTABLES OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES/JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE SITE, OR WITH ANY OF THESE TERMS OF USE, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE SITE.

Termination/Access Restriction

Blue Unlimited, BU reserves the right, in its sole discretion, to terminate your access to the Site and the related services or any portion thereof at any time, without notice. To the maximum extent permitted by law, this agreement is governed by the laws of the State of California and you hereby consent to the exclusive jurisdiction and venue of courts in California in all disputes arising out of or relating to the use of the Site. Use of the Site is unauthorized in any jurisdiction that does not give effect to all provisions of these Terms, including, without limitation, this section.

You agree that no joint venture, partnership, employment, or agency relationship exists between you and Blue Unlimited, BU as a result of this agreement or use of the Site. Blue Unlimited, BU’s performance of this agreement is subject to existing laws and legal process, and nothing contained in this agreement is in derogation of Blue Unlimited, BU’s right to comply with governmental, court and law enforcement requests or requirements relating to your use of the Site or information provided to or gathered by Blue Unlimited, BU with respect to such use. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set forth above, then the invalid or unenforceable provision will be deemed superseded by a valid, enforceable provision that most closely matches the intent of the original provision and the remainder of the agreement shall continue in effect.

Unless otherwise specified herein, this agreement constitutes the entire agreement between the user and Blue Unlimited, BU with respect to the Site and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral or written, between the user and Blue Unlimited, BU with respect to the Site. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. It is the express wish to the parties that this agreement and all related documents be written in English.

Changes to Terms

Blue Unlimited, BU reserves the right, in its sole discretion, to change the Terms under which www.blueutoys.com is offered. The most current version of the Terms will supersede all previous versions. Blue Unlimited, BU encourages you to periodically review the Terms to stay informed of our updates.

Contact Us

Blue Unlimited, BU welcomes your questions or comments regarding the Terms:

Email Address:

customerservice@blueutoys.com

Telephone number:

702.381.1555

Effective as of January 16, 2023